Website FAQs

What other elements might go in my website?

Some examples of additional elements could be: items for multi-column footers or side bars, signup forms, image carousels, chat boxes, maps, weather boxes, photo galleries, calendars, appointment setup, on-page SEO (Search Engine Optimization).

What if I need to sell something?

If you have just a few items you sell (intangible or tangible), I can easily set up your site for this using a Stripe credit card payment gateway. For a true eCommerce site, there are several eCommerce plugins that work fantastic with WordPress. I’d be glad to load the plugin (i.e. WooCommerce) for you but the actual research (shipping rates/choices, taxes) must be done by you. With your research, I then configure the site to accept orders. I'll show you how to create products, by walking you through a few. Entering the remaining products is done by you. Or you can hire me to enter them at my hourly rate.

How much does it cost?

My price range is $800 and up for a basic small business website. Up to $2,800 and beyond for a robust site or Ecommerce site. A detailed quote will be provided.

How long does it take to complete a website?

This depends on both of us. I need all your content and images (at least 80%) to get started on designing it. Once I have it, it typically takes anywhere from 2 weeks to 2 months for a small site, up to 4 - 6 months for larger sites.

Do you require a contract be signed?

Yes, and I allow no changes to it. You are welcome to have your attorney look it over, but don't worry, we’re both protected. It will be emailed to you along with your detailed quote.

What are my payment options?

Check, cash or major credit card. A 1/3 deposit is required to get started. Midway, another 1/3 is collected. Payment in full is due 10 days after final launch. Please note that I do not accept Zelle, PayPal, CashApp, etc.

What is hosting?

Hosting is your paid provider that stores all the files associated with your website. Hosting is usually paid annually, and Shared Hosting typically costs $5-20/month. I have providers I definitely recommend and some that I will ask you to stay away from.

What is a domain?

Your domain name, also known as a URL, is the name of your website (i.e. KerriMarvelServices.com) and must be registered with a Registrar company. Registration of a domain typically costs about $10-20/year for domains ending in .com or .net (more for boutique extensions like .us .co .biz). I recommend paying the additional $10-12/year for domain privacy.

Who sets up the hosting and domain name?

This is done online, and either you or I can do this. If you are unsure how to go about it or think you’ll answer something wrong, I can set it up for you using your credit card number. These accounts are set up in your name, with your address, phone and email address.

Do you supply hosting?

No. I have always felt it was cleaner and safer for clients to have direct access to the host company. If you don’t have hosting (and/or a domain name) yet, I can help you get these set up.

Will I get email with the website?

Sure. I heartily recommend using an email for business purposes that matches your website. Most hosting companies include email. Another option is to use Google's WorkStation service (formerly G-Suite), which has an annual fee. Many hosting providers include email. I will create as many email boxes as they include in your plan that you need. However I do not do the setup of the email on your computer or phone. I will supply a link from the host with instructions. Another alternative is to contact my IT Help guy.

Do I need a logo?

Logos are nice but not required. A 'logo' can be simple text in a particular font (go to fonts.google.com). I can create a simple logo for you in Canva.com. Or you can, if you're feeling expressive.

Who does the copy-writing for the website pages?

You need to create your own text and content for the pages, and email it to me. I will add, proofread and format it into your site's pages. I merely create the beautiful framework. If you need help with this, see my copywriter recommendations.

Where can I get images for my website?

See Stock Image Help.

Will my site be Search Engine Optimized (SEO)?

Yes and no. I will create your site with on-page SEO elements in mind, and also accessibility concerns. I will also install a plugin called Yoast SEO; it’s the #1 most popular SEO tool for WordPress. This will help make your site SEO-friendly, which means it’s easy for you to add SEO elements later as an evolving project. Plus Yoast offers many how-to video tutorials on their website. If you supply SEO page titles and SEO page descriptions, I will add them for you as I create your site. I will not do the research as part of a website creation project. However, you can view my SEO packages to apply afterward.

I’ve heard that website owners need to do ‘maintenance’? Is that true? What does that mean?

Yes. Websites can’t be created and then forgotten anymore. WordPress is an open-source software and updates to functionality and security occur frequently. WordPress should be updated as soon as these updates come out. In addition, updates come out for plugins and themes, even more frequently. Additional maintenance is highly suggested for daily backups and running malware checks and other tools for keeping your site running fast and performing well. I can help – sign up for a KMS Website Care Plan.